Testimonials
Here are just a few of the things our customers had to say about us taken directly from surveys. We did not ask that the customer sign their name, therefore some quotes are listed as anonymous:
You informed us of delivery time to the funeral home as you said would be done. The process was so easy and your staff was so informative. Thanks again from all of our family...even the doubters!-Gail Girard
We sure appreciated all of the information given to us. Our funeral director was less than helpful and very negative about Superior Caskets. Your performance and product proved them wrong. You are an asset to all of us.
-Anonymous
We were delighted {and surprised} to learn that a company like yours was here to help our family. Everyone at Superior Caskets was so friendly and helpful. You really helped us make an informed decision; at a time that was very chaotic and emotional for our family. The casket was beautiful, even my skeptical brother was very impressed. You helped our family tremendously. We can't thank you enough.
-Marilyn
When Patricia Anzelmo, a bookkeeper from Stow, MA, purchased an $1,800 casket for her stepson from Superior Caskets, she says her funeral director advised against it. "He tried to put a fear into me that I wasn't going to be happy with it and that it was going to be cheap," she says. "But the casket was gorgeous."
-as printed in SMARTMONEY, March 2005.
"At a very difficult and stressful time I remembered reading an ad for Superior Caskets. I called and was surprised to find we could save over 50% of the cost of the same product the funeral home had to offer. I have to say the gentleman who took care of me on the phone was terrific, very professional, and compassionate. I tell everyone about this valuable service."
- Paul Alexander
"You provided valuable, helpful, useful information and answered all of my questions."
- anonymous
"I called late Saturday afternoon and someone got right back to me and was also available later that evening and on Sunday."
- anonymous
"I appreciate all the help you have given me in the past. I wouldn't go anywhere else except to the both of you for help. Superior Caskets is the best. I don't think it could get any better. Keep up the good work. God bless you"
- Mary Lou Spencer
"I was very satisfied with the casket I ordered. In fact our neighbor ordered a casket on our recommendation."
- anonymous
"I was a little reluctant to use the Internet to purchase a casket. But for a child the local casket choices were very limited. The casket I received from Superior Caskets was very nice looking and reasonably priced. I received many comments on how nice the casket looked even from the funeral home. I was very pleased with your product and service. Thank you."
- Thomas Gerhart
"Your selections were great and the quality and service could not have been better. You guys did a great job leaving me one less thing to worry about. Thank you."
- Chuck Olsen
"I appreciate the quality of service offered by Alex. He drove 2 hours to deliver and meet me at the funeral home. Thank you."
- Mark B.
"My husband was terminally ill, so I was able to shop around for funeral arrangements. Superior Caskets not only offered quality products at good prices, but offered to help, even if I didn't buy a product from them."
- anonymous
"The funeral director told me that he was very impressed with the quality of the casket, and the staff's professionalism in dealing with him."
- anonymous
"On two occasions we purchased caskets from Superior Caskets.We had quality products, understanding yet friendly service and saved thousands of dollars. Consumers should know more about this service."
- Thom Camacho
"The casket was more beautiful than the Internet showed. We were very pleased. Thank you so much for your help. You guys did a great job."
- Michael Loring
"The quality and appearance of the casket exceeded what we had expected. Several people commented on how beautiful my husband's casket was. You offered a variety that helped me to choose something that was 'special' to the person my husband was."
- Laurie Paige