1. Are funeral home packages a good deal for the consumer? 2. How do I select the right casket? 3. Where can I get help planning the funeral? 5. How do I receive the casket if I buy it from you? 6. Will the funeral home accept your caskets? 7. Are there extra fees if funeral homes use the casket we buy from you? 8. Do you offer free delivery? 9. Do you serve various groups with special customs & traditions?
FAQFrequently Asked Questions No! The funeral home package is a tactic meant to confuse the consumer and give the funeral home more latitude to offer you a favorable figure in one area, the casket, while inflating figures in other funeral items, primarily the funeral service fee and in some cases the cemetery plot. The solution to the problem is as simple as calling Superior Caskets. Usually, a large discount is offered on the casket. The customer then fails to see that the other funeral items in the package are greatly over priced. An extreme example of how misleading a casket discount can be was a funeral home ad several years ago which offered a free casket if you purchase their "affordable" funeral package. To tell if the package is overpriced, you must compare the total cost of the funeral home package with the total cost of funeral expenses purchased from other suppliers separately. Examples of some of these costs are: funeral home service fee, cemetery plot, flowers, vault, and grave marker. When you buy these items separately from other suppliers you can save 50% or more. We help our customers avoid the funeral package trap. At Superior Caskets we help our customers save not only on the casket but on other major funeral items not yet purchased. Our knowledge of the funeral industry allows us quickly educate our customers so they can make informed decisions, save time, and in many cases thousands of dollars. You can view our caskets right here on our website. We have beautiful caskets in all price ranges so a family will not be embarrassed because they can't afford a decent looking casket. We stress quality throughout our product line. When a customer comes to Superior Caskets, we not only help by providing the casket, we also supply information about how to save on other major funeral costs. To maximize savings the following components must be selected carefully: Funeral Home, Cemetery Plot, Vault, Marker, & Flowers. Not all of these items apply in every case. We try to determine which items the family still needs. It is not unusual to save thousands of dollars overall. You save by buying the casket from us. You also save by using the valuable resources we provide to you at no additonal cost. 4. Do you make oversize or undersize caskets? Yes, we can make custom sizes. In addition, we let families know the least expensive alternatives and what other complications may have to be faced. It is important that measurements be made correctly by the funeral home personnel and that the caskets be of the proper design to avoid unnecessary problems and costs. An irregular size is one of the areas of our business where our experience in this industry is helpful to the customer. In this local area, the casket is delivered in one of our specially equipped trucks and taken to the desired local funeral home. For further distances, we make special arrangements with reputable companies who specialize in transporting caskets by ground or air. Yes! The Federal Trade Commission has legally barred mortuaries from refusing to accept a casket from a family that opts to purchase the casket from an outside source. No! The Federal Trade Commission does not allow extra fees. However, discounts are often times given if a casket is purchased as part of a funeral home package. In virtually all cases, families are better off if they avoid funeral home packages and shop for the best prices for the funeral home service, cemetery plot, vault, marker & flowers. We provide our customers with this valuable information as part of our service. Superior Caskets offers free ground delivery to local funeral homes within 60 miles of our factory. Superior Caskets has been serving all religions and ethnic groups for many years. Our caskets reflect the customs and styles preferred by wonderful people from all over the world. |